LEGAL NOTICE

IDENTIFICATION (LAW 34/2002, OF JULY 11, SERVICES OF THE INFORMATION SOCIETY AND ELECTRONIC COMMERCE)

• Company: BESTILE SL -from now on, THE COMPANY-
• CIF: B12331377 Address. C/ AZAGADOR DE LA TORRETA, 5 – APDO. 147; 12110 ALCORA; CASTELLÓN (Spain).
• info@bestile.es
• 964 367320
• Registry data. Mercantile Registry of Castellón de la Plana, Volume 591, Book 158, Section G, Sheet 199, Entry 1, Date 02-12-92

USE OF THE WEB

THE COMPANY provides access to a multitude of information and services belonging to THE COMPANY who assumes responsibility for the use of the web. This responsibility extends to the records that are necessary to access certain services or contents. In these records the user will be responsible for providing truthful and lawful information. The user undertakes to make an appropriate use of the contents and services that THE COMPANY offers through its website. THE COMPANY reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or public safety or that, in their opinion, they would not be suitable for publication because they are not related to the objective. In any case, THE COMPANY as administrator of its website, will act diligently as soon as it has knowledge of acts committed against these Conditions of Use or its Privacy Policy:

BESTILE, S.L. MANAGEMENT POLICY

The Management of BESTILE, S.L. has decided to implement and update a Quality and Environment System based on the requirements established in the UNE-EN-ISO-9001/2015 and UNE-EN ISO 14001:2015 Standards.
And in compliance with the requirements of this standard, it undertakes to:

• Reach all the quality requirements demanded by its clients to achieve their satisfaction.
• Protect our environment in a sustainable way, considering pollution prevention policies in our processes and the adaptation and mitigation of our activity in relation to climate change
• Observe all applicable regulations and standards in the development of its activities in the Manufacture of ceramic floors and wall tiles.
• Provide a wide range of products and designs that allow us to reach and satisfy the hardship of the wide network of markets and of the existing and potential customers.
• Equipping the company with the necessary resources to be able to carry out this Management Policy and to achieve the objectives.
• Promote good collaborative relationships with suppliers for mutual benefit in business relationships.
• Lead and promote the continuous improvement of the effectiveness of the established Management System.

The Management is committed to revise this policy continuously and adapting it to its resolutions. This policy is the frame of reference for the proposed objectives. It is available to the entire workforce, customers, suppliers, and other interested parties

LINK POLICY

The linked websites are not controlled by THE COMPANY and therefore are not responsible for the contents of any linked site or any link found on any linked website, or any change or update of such websites. THE COMPANY is only providing these links to you for your convenience, and the inclusion of any link does not imply the approval of the website by THE COMPANY.

PRIVACY POLICY

TO WHAT PURPOSE DO WE TREAT PERSONAL DATA?

In Bestile personal data are treated with the following purposes:

• Contact: respond to requests for information received about the products and services offered, as well as respond to any other type of question that users send Employment (Work with us):
• Perform internal personnel selection processes, both current and future.
• Newsletter: Send the newsletter to subscribers to keep them informed about information of interest.

FOR HOW MUCH DO WE TREAT PERSONAL DATA?

At Bestile , personal information is treated during the following periods:

• Contact: the term of conservation of the data will be as long as the user does not express his right of suppression
• Employment: The data will be kept as long as the candidate does not state his right of withdrawal . The maximum term of conservation of curricular information by our company will be one year.
• Newsletter: the period of preservation of the data will be as long as the user does not express his right to suppress

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF DATA?

By accessing our website and filling out the forms or sending us data through the indicated electronic means of contact, you accept this Privacy Policy. That is why we rely on the user’s consent to the processing of their data. Additionally, we inform you that we will only use the information of a personal nature under this Privacy Policy and, in general, we will request your consent for uses for purposes other than those for which you originally granted them. Finally, we inform you that you can withdraw the consent at any time, you will only have to contact us through the means indicated in this privacy policy.

WITH WHOM DO WE SHARE THE PERSONAL DATA?

The personal data collected will not in any case be transferred to third parties or made public, except in the cases in which it consents, participates voluntarily or due to express legal obligations. Likewise, we inform that international transfers are not made outside the European economic area.

WHAT RIGHTS CAN YOU EXERCISE?

The interested party may exercise their rights on data protection (access, rectification, opposition, deletion, automated decisions, treatment limitation, portability) by email at info@bestile.es, or by postal mail at CAMINO AZAGADOR DE LA TORRETA, 5 – APDO. 147; 12110 ALCORA; CASTELLÓN (Spain). Documentation must be provided to prove the identity of the applicant (copy of the front of the National Identity Document, or equivalent). The maximum response time will be 30 days from receipt, and may be extended for a maximum of 2 months whenever necessary. In any case, you can request the protection of the Spanish Agency for Data Protection through its website.

INTELLECTUAL PROPERTY RIGHTS

THE COMPANY by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.). All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of Royal Legislative Decree 1/1996, of April 12, which approves the revised text of the Intellectual Property Law, regularizing, clarifying and harmonizing the provisions legal provisions in force on the subject, the reproduction, distribution and public communication, including the way it is made available, of all or part of the contents of this web page, for commercial purposes, on any medium and for any technical means, without the authorization of THE COMPANY. The user undertakes to respect the rights of Intellectual and Industrial Property ownership of their ownership.

All content published on the website and especially the designs, texts, images, videos, graphics, logos, icons, buttons, as well as trade names, trademarks or drawings and any other sign susceptible of industrial and commercial use are subject to intellectual and industrial property rights of THE COMPANY . In no case shall it be understood that any license or renunciation, transfer, total or partial assignment of said rights is granted or any right or expectation of right is granted, and in particular, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of THE COMPANY.

LIMITATION OF RESPONSIBILITIES

THE COMPANY will be liable for damages and losses that the user may suffer as a result of the use of the website when said damages are directly attributable to an incorrect performance of this entity, having proven that it has not complied with the legal and regulatory requirements and requirements established. It is the responsibility of the user to adopt all appropriate technical measures to reasonably control the risks of open Internet browsing and avoid damage to their equipment, loss of data and theft of confidential information. THE COMPANY is not responsible for the damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this website or in the computers and computer equipment of users, motivated by causes outside of THE COMPANY , that prevent or delay the provision of services or browsing the website, or delays or blockages in use caused by deficiencies or overloads of the Internet or other systems, or the impossibility of giving the service or allow access for reasons not attributable to THE COMPANY due to the user, to third parties, or to cases of force majeure. THE COMPANY will not be liable if it does not have effective knowledge that the activity or information to which it refers or recommends through its links is unlawful or that it damages property or rights of a third party liable for compensation, or if it does, acts with diligence to suppress or disable the link or the corresponding information.

SECURITY OF THE WEB

The web uses information security techniques commonly accepted in the industry, such as firewalls, access control procedures, secure communications or cryptographic mechanisms, among others, all with the aim of preventing and reducing security incidents over the data (confidentiality, integrity and availability). To achieve these purposes, the user accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls and the provision of the services that must be executed for the use of the web. Online security is also established through the configuration parameters of different web browsers, so your inquiry is strongly recommended.

JURISDICTION AND APPLICABLE LAWS

The law applicable to these conditions will be the Spanish Law. For disputes that may arise on the occasion of these conditions, the parties, waiving their own jurisdiction, expressly submit to the Courts and Tribunals of the address indicated in the IDENTIFYING DATA.

MODIFICATION OF THE CONDITIONS OF USE

Eventually, these Terms of Use may be revised in order to update changes in current legislation, update our procedures for collection and use of information, the appearance of new services or the exclusion of others. These changes will be valid as of their publication on the web, so it is important that you regularly review these Terms of Use in order to stay informed about the changes that have taken place.

COOKIES POLICY

WHAT ARE COOKIES?

Cookies are small files that are installed on the hard disk or in the browser of the computer, tablet, smartphone or equivalent device with navigation functions through the Internet and help, among others: customize the services of the owner of the website, facilitate navigation and usability through it, obtain aggregate information from visitors to the web, enable the reproduction and viewing of multimedia content on the website, allow elements of interaction between the user and the website, enable security tools, etc.

DEFINITIONS USED IN THIS COOKIES POLICY

• Web Usability: can be defined as the experience that a user has when browsing, using and interacting with a web page
• Aggregate information: non-nominal information, typically numerical and for the purpose of providing statistical information
• Terminal equipment: computer (computer, smartphone, tablet, etc.) of the user browsing the Internet
• Editor: responsible or owner of the website
• Third-party: external entity, collaborator, provider of services or related to the editor, intervening in the management of some cookies
• Responsible for the cookie: the editor, responsible party, owner of the website or even the third party in some cases
• Navigation habits: trends that the user shows when browsing through a web page, such as time spent visiting the page, visiting parties, most frequent sections, origin of the visit, destination of the visit, among others.

WHAT TYPES OF COOKIES EXIST?

According to the entity that manages it:

• Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third party cookies: those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

According to the period of time that remain activated in the terminal equipment:

• Session cookies: are a type of cookies designed to collect and store data while the user accesses a web page.
• Persistent cookies: they are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

According to the purpose for which the data obtained through cookies are processed:

• Technical cookies: are those that allow the user to navigate through a website, platform or application and the use of different options or services that exist in it, such as controlling traffic and data communication, identifying the session, access to restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for dissemination of videos or sound or share content through social networks.
• Cookies Customization: those that allow the user to access the service with some features of a general nature predefined depending on a number of criteria in the user terminal such as would be the language, the type of browser, the regional configuration from where you access the service, etc.
• Analysis cookies: those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.
• Advertising cookies: those that enable the management, the most efficient way of advertising spaces, if any, the editor has included on a website, application or platform from providing the requested service based on criteria as the edited content or the frequency in which the ads are displayed.
• Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

PARTICULARLY, WHAT COOKIES DO WE USE?:

• Name of the Cookie: _atuvc
• Server / Domain from which it is sent: From third parties
• Purpose: Provides buttons to share information or articles on social networks such as Twitter, Facebook, Blogger, Tuenti, Google and others
• Permanence: It is a cookie with a permanence of 2 years.
• Name of the Cookie: _ga
• Server / Domain from which it is sent: From third parties
• Purpose: Registers a unique identification that is used to generate statistical data about how the visitor uses the website.
• Permanence: It is a cookie with a permanence of 2 years.
• Name of the Cookie: _gat
• Server / Domain from which it is sent: From third parties
• Purpose: Used by Google Analytics to control the request rate.
• Permanence: It is a cookie with a permanence of 1 day.
• Name of the Cookie: _gid
• Server / Domain from which it is sent: From third parties
• Purpose: Registers a unique identification that is used to generate statistical data about how the visitor uses the website.
• Permanence: It is a cookie with a permanence of 1 day.
• Name of the Cookie: r/collect
• Server / Domain from which it is sent: doubleclick.net
• Purpose: This cookie is used to send data to Google Analytics about the device and behavior of the visitor. Tracks the visitor on all devices and marketing channels.
• Permanence: It is a cookie with a permanence of session.
• Name of the Cookie: UUID#[abcdef0123456789]{32}
• Server / Domain from which it is sent: Webserver
• Purpose: Not qualified
• Permanence: It is a cookie with a permanence of session.

HOW DISABLE THE COOKIES?

Blocking or deactivating all cookies helps protect privacy, but may also limit the experience on some websites, as well as limiting functionality or even not allowing the correct navigation or use of some of their services. If you want to know how to disable cookies in the most popular web browsers, access the following links:

In particular, in the following manner:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari

If you have any questions or doubts about this Cookies Policy, you can contact us through rgpd@bestile.es

PRIVACY POLICY

To view the privacy policy click here

ETHICAL CHANNEL

We at BESTILE,S.L. advocate a responsible, ethical and professional corporate culture that complies with national and international legislation, as well as with our own company regulations.

For this reason we make available an IN-HOUSE INFORMATION CHANNEL to all our stakeholders so that, in compliance with la Ley 2/2023 del 20 de febrero regulating the protection of those who report breaches of regulations and fighting corruption”, we can be informed in this way guaranteeing the protection and confidentiality of those who report and those who appear to be involved.

Channel contact details

From this section you can find the contact means to submit information:

• Online form: Click here to see the form
• Make an appointment by calling 600730469
• Make an appointment by sending an e-mail to the following address: canaletico@bestile.es
• By post to the following address: Camino Azagador de la torreta, 5 12110 Alcora (Castellón) Including the following statment: “To the attention of : Responsible for the internal information channel”.

What can be reported in this system?

The following are some examples:

• Immoral or illegal behaviors and actions regarding work performance. For example: violating occupational risk regulations, compromising the safety and health of employees, as well as non-compliance with the procedures, policies and Code of Ethics developed by the company.
• Theft. Any type of theft, robbery or stealing of other people’s personal or work-related property.
• Labor and/or sexual harassment. Any type of abuse of power and labor, sexual or other types of harassment through intimidation and oral, written or physical threats.
• Discriminatory treatment or influence peddling. The objective difference in treatment of an employee with respect to his or her coworkers.
• Fraud and corruption. Tax fraud, swindling, bribery, embezzlement, money laundering
  or any type of corruption.

Principles of the in-house information system

The management of the in-house information system is based on the following principles:

• Compliance with any legal requirements with an impact on the information submitted.
• Execution of internally defined procedures for this channel.
• Implementation of best practices in information management.
• Taking into account the opinions and points of view of interested parties.
• Promoting a culture of continuous improvement for the channel.

Conditions to benefit from this channel

This channel is open to all those who have professional or employment ties with this entity, and also to those who have already completed their professional relationship, or are scholarship holders, volunteers, or who are working as interns or in training, and even people who participate in selection processes; or contractors’ and collaborators’ personnel, among others.

How information is managed

Briefly, once the information is submitted, you must receive an “acknowledgement of receipt” within 7 days. The ethics department will carry out an initial evaluation of the information to determine if it is suitable to be managed through this channel. The evaluation period is 3 months. In case of rejection, the informant will be informed. In case of admission, the informant will be informed and the internal investigation will begin. We will inform you on how your case has been handled and resolved within a maximum of 90 days. During this time, both the complainant and the company will be able to exchange any information about the case. All interested parties will be notified with the final conclusions, within the time limits established by law.

Confidentiality of communications

All information exchanged between the informant and the entity is confidential, and secure communications are guaranteed throughout the process.

External communications

It is also possible to report misconduct externally to a competent body (national or regional) that can receive and provide information. Contact information for each country can be found in your competent authority, typically in the external communications section.

Click here to see our Pólitica de Gestión del Sistema Interno de Información.